In-Person Prize Claims

Illustration of a calendar with a Powerball ticket on a date

Salem & Wilsonville Prize Payment Centers Now Open

Appointments required for Wilsonville, recommended for Salem

Prizes over $600 and below $50,000 can be claimed at Salem or Wilsonville. See details below before you visit.

 

Walk-ups

Available at Salem only
8 AM – Noon

  • Wait times vary. Skip the line and make an appointment below.
  • Walk-up service is only available as volume permits. We cannot guarantee all walk-ups will be served on a given day.
  • Sign your winning ticket and bring it with you. 

To speed things up, we recommend bringing a completed prize claim form with you. You can download the form here or fill one out on your arrival.

Walk-up window and drop box in Salem

Make an appointment

At Salem or Wilsonville

Enjoy same-day service by making an appointment for your in-person claim. You can cancel or change your appointment at any time.

Appointment Hours

Salem: 8 AM – 4 PM
Wilsonville: 8:30 AM – 4:30 PM

When you arrive at Salem

Look for signs for the Prize Payment Center door, which is next to the main employee entrance.  You don’t need to stand in line at the window. You will receive a confirmation email with more details about your visit.

Sign your winning ticket and bring it with you. To speed things up, we recommend bringing a completed prize claim form with you. You can download the form here or fill one out on your arrival.

 

Prize Center entrance for those with appointments in Salem

To claim prizes up to $50,000