In-Person Prize Claims

 

Inclement Weather

Unplanned closures or delays are announced through FlashAlert. Or call 800-766-6789.

Illustration of a calendar with a Powerball ticket on a date

Salem & Wilsonville Prize Payment Centers

Prizes over $600 and below $50,000 can be claimed at Salem or Wilsonville. Appointments highly recommended for both locations. See details below before you visit.

Hours & Locations

Make an appointment

Enjoy same-day service by making an appointment for your in-person claim. You can cancel or change your appointment at any time.

Appointment Hours

Salem: 8 AM – 5 PM
Wilsonville: 8 AM – 4:30 PM

When you arrive at Salem

Look for signs for the Prize Payment Center door, which is next to the main employee entrance.

Sign your winning ticket and bring it with you. To speed things up, we recommend bringing a completed prize claim form with you. You can download the form here or fill one out on your arrival.

You will receive a confirmation email with more details about your visit after you make your appointment.

 

Prize Center entrance in Salem

Walk-up Window

Available by request at Salem only

  • Sign your winning ticket and bring it with you. 

To speed things up, we recommend bringing a completed prize claim form with you. You can download the form here or fill one out on your arrival.

Walk-up window and drop box in Salem

To claim prizes up to $50,000