Information and News for Retailers
Whether you’re a current or prospective retailer, you’ve come to the right place to find the information you need.
Responsible Gaming Training
Retail Contract update
We are working to update a new contract for our retailer partners. Some of the major changes to the new contract, which will run through June 2025, include:
A Key Person may include an owner, manager, corporate officer, director, a stockholder, family member, or others. See the administrative rule for a full definition.
In addition to learning about the games and how to sell them, New Retailer Training includes important information about: contract key points, commission rates, security and integrity, where lottery profits are spent, consumer and retailer protection, accounting, responsible gaming and problem gambling, incorporating lottery into your business, and more.
As part of your contractual obligation, at least one current Key Person must attend New Retailer Training at the Salem headquarters. Your new Key Person will need to attend New Retailer Training.
Yes, you may send a non-key person to the training, but keep in mind there must be at least one “key person” from your location who has attended the training and that this training is specifically for owners and managers. Let us know who will be attending so we can capture their information in our system and include them on the class roster.
Yes. There have been cases where a non-employee has attended training with a retailer, but usually only to assist with language interpretation. The person attending should be at least 18 years of age for our Traditional Product Training, and at least 21 years of age for our Video Product Training. Please discuss this with us in advance.
By contract, you are responsible to train your employees on Lottery products. However, you may bring an employee with you when you come to New Retailer Training. In addition, we will provide an on-site training at your location for your employees once your Lottery equipment is installed. You can also request special refresher training or training on specific topics (e.g. increasing sales, accounting, etc.) by contacting your Field Sales Representative, or calling our Retailer Training Department at (503) 540-1118.
New Retailer Training is conducted every Tuesday at our Salem location. The training is divided into two parts: Traditional Product Training from 8:30am – 12:30pm, and Video Product Training from 1:30pm – 5:00pm. You only need to attend the session(s) that apply to you.
If you have been working with the Lottery already, your Field Sales Representative can request an exemption if they believe you don’t need to attend. This is subject to approval by the Field Manager and Training Manager. However, we strongly encourage you or your key person to attend anyway, as we cover many important topics and provide the most up-to-date information in the class.
New Retailer Training – Required for new retailers and new key persons, this training provides you everything you need to know about how to sell lottery in your business.
On-Site Training – We come to your location and train your employees for you when you first get Lottery equipment installed. You can also request a special refresher training or training on a specific subject, like sales or security and integrity.
Online Training – Our on-line training modules cover many topics and are a good way to refresh your knowledge or train new employees.
Oregon’s Imagine Training – The Oregon’s Imagine Terminal has computer based training modules on all functions. You can find the training modules in Help Menu>Retailer Training Course Local.
All of the training offered by the Oregon Lottery is free!
June 3, 2020EENY, MEENY, MINY, DOUGH!
When Sabrina Welch gets off work at the Chevron on 170th in Aloha, she likes to buy a few Scratch-its to take home with her. One of her favorite ways to pick which Scratch-its she buys is to use the age-old method of choosing… Eeny, meeny, miny, moe.
May 28, 2020Lottery Dreams Become Reality with $50,000 Scratch-it Win
Huguenot was on his way home from work when he stopped off at the Plaid Pantry on Cedar Hills Boulevard in Beaverton to get something to drink and the $5 Wild 10s Scratch-its caught his eye.
May 26, 2020Winning Keno Jackpot Feels “Sew” Good for Laid-off Sisters Woman
Lorna Hewitt of Sisters didn’t expect a few hours in front of a sewing machine would produce nearly $127,000 in addition to the face masks she was making.
May 21, 2020Disruption in Weekly Routine Draws Win for Life Jackpot
Charlene Ascher of Portland has a weekly routine. Each Sunday she purchases her Lottery tickets for the week at a local restaurant and then checks them as the drawings happen. With the recent business closures, Ascher had to purchase her weekly games at the convenience store down the street instead.
April 30, 2020$100,000 Jackpot Better Than Caffeine
After and all-nighter helping his wife get used to night shift hours, Levi Robinette and his son decided they needed an energy drink and Scratch Its.