Contact Us
While our offices remain mostly closed to the public, we’re still happy to help you. See below for helpful links and answers to common questions. Not finding what you need? Keep scrolling down to give us a call or send us a message.
Oregon Lottery is open for play, but most prizes must be CLAIMed BY MAIL
Claim smaller prizes where you purchased or played your game. Big prizes ($50,000+) will require an in-person appointment in Salem. All other prizes can be claimed by mail.
Send us a message
Phone: 503-540-1000
Deaf and Hard of Hearing:
503-540-1068
Question about claiming a prize? Start here
Lottery Offices
How can you claim a prize while staying home? For now, prizes up to $50,000 should be claimed by mail. If you’re lucky enough to have an even bigger win, you’ll need to make an appointment to come to the Oregon Lottery office in Salem. Call 503-540-1000 for assistance.
Salem Main Office
Business Hours:
CLOSED except by appointment
Call us
Call: 503-540-1000
TTY (deaf and hard of hearing): 503-540-1068
Most Asked Questions
Location:
500 Airport Road SE
Salem OR 97301
Get Directions
Mailing Address:
PO Box 12649
Salem OR 97309
Fax: 503-540-1001
Wilsonville Payment Center
Business Hours:
CLOSED until further notice
Location:
9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions
Closures
Inclement Weather
Unplanned closures or delays will be announced through FlashAlert or you can call 503-540-1000
Holiday closures
- New Year’s Day
- Martin Luther King Jr. Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving — Thurs. & Fri.
- Christmas Day
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