See below for helpful links and answers to common questions. Not finding what you need? Keep scrolling down to give us a call or send us a message.

Lottery Offices

We operate two prize payment centers for your convenience: Salem & Wilsonville. Before coming in, see our Claim a Prize page to book appointments, download claim forms and more!

Salem Prize Payment Center

Hours:
8 AM – 5 PM, M – F
Appointments recommended to avoid long wait times

Walk-up Window:
Available by request

Prize Drop Box:
Always available for prize drop offs, 24/7. Collected and processed during normal business hours.

Location:
500 Airport Road SE, Salem OR 97301
Get Directions

Mailing Address:
PO Box 12649, Salem OR 97309

Phone: 800-766-6789
Deaf & Hard of Hearing: 503-540-1068
Fax: 503-540-1001
The 800 number is staffed 7 AM – 8 PM daily (including weekends) except on Thanksgiving and Christmas.

Prize Center entrance for those with appointments in Salem

Wilsonville Prize Payment Center

Hours:
8 AM – 4:30 PM, M-F
Appointments recommended to avoid long wait times

Location:
9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions

Claim a Prize

Wilsonville prize appointment entrance

Closures

Inclement Weather

Unplanned closures or delays will be announced through FlashAlert or you can call 800-766-6789. The 800 number is staffed 7 AM – 8 PM daily (including weekends) except on Thanksgiving and Christmas.

Holiday closures

New Year’s Day*
Martin Luther King Jr. Day
President’s Day
Memorial Day
Juneteenth*
Independence Day*
Labor Day
Veterans Day*
Thanksgiving — Thurs. & Fri.
Christmas Day*

*If the holiday falls on a Saturday, Lottery offices will be closed the preceding Friday. If the holiday falls on a Sunday, offices will be closed the following Monday.