Contact Us

Contact Us

While our offices remain mostly closed to the public, we’re still happy to help you. See below for helpful links and answers to common questions. Not finding what you need? Keep scrolling down to give us a call or send us a message.

Illustration of Lottery tickets in a mailbox and a prize claim form in a dropbox Lottery offices are currently closed for in-person prize claims

Our offices are closed to the public, but we’re still hard at work fulfilling prize claims each week! Claim smaller prizes where you purchased or played your game. Learn more about how to claim a bigger prize.

mailbox

New! Check to see if your mailed or dropped off prize has been processed

Send us a message

Phone: 503-540-1000

Deaf and Hard of Hearing:
503-540-1068

Question about claiming a prize? Start here 

Fill out my online form.

Lottery Offices

How can you claim a prize while staying home? For now, prizes up to $50,000 should be claimed by mail. If you’re lucky enough to have an even bigger win, you’ll need to make an appointment to come to the Oregon Lottery office in Salem. Call 503-540-1000 for assistance.

Salem Main Office

Business Hours:
CLOSED except by appointment

Call us
Call: 503-540-1000
TTY (deaf and hard of hearing): 503-540-1068
Most Asked Questions

Location:
500 Airport Road SE
Salem OR 97301
Get Directions

Mailing Address:
PO Box 12649
Salem OR 97309
Fax: 503-540-1001

Wilsonville Payment Center

Business Hours:
CLOSED 
until further notice

Location:
9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions

Closures

Inclement Weather

Unplanned closures or delays will be announced through FlashAlert or you can call 503-540-1000

Holiday closures

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving — Thurs. & Fri.
  • Christmas Day

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