Contact Us
Contact Us

See below for helpful links and answers to common questions. Not finding what you need? Keep scrolling down to give us a call or send us a message.

Lottery Offices

We operate two prize payment centers for your convenience: Salem & Wilsonville. Before coming in, see our Claim-a-Prize page to book appointments, download claim forms and more!

Salem Prize Payment Center

Appointments Available:
8 AM – 4 PM, M – F
Recommended to avoid long wait times

Walk-up Window:
8 AM – Noon, M – F

Prize Drop Box:
Always available for prize drop offs, 24/7. Collected and processed during normal business hours.

500 Airport Road SE, Salem OR 97301
Get Directions

Mailing Address:
PO Box 12649, Salem OR 97309
Fax: 503-540-1001

Prize Center entrance for those with appointments in Salem

Wilsonville Prize Payment Center

Appointments (Required) Available:
Monday – Friday
8:30 AM – 4:30 PM

9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions


Wilsonville prize appointment entrance


Inclement Weather

Unplanned closures or delays will be announced through FlashAlert or you can call 503-540-1000

Holiday closures

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving — Thurs. & Fri.
  • Christmas Day

Send us a message

Phone: 503-540-1000

Deaf and Hard of Hearing:

Question about claiming a prize? Start here 

Fill out my online form.

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