Contact Us

Contact Us

While our offices remain mostly closed to the public, we’re still happy to help you. See below for helpful links and answers to common questions. Not finding what you need? Keep scrolling down to give us a call or send us a message.

By Appointment OnlyOregon Lottery is open for play, but most prizes must be CLAIMed BY MAIL

Claim smaller prizes where you purchased or played your game. Big prizes ($50,000+) will require an in-person appointment in Salem. All other prizes can be claimed by mail.

Send us a message

Phone: 503-540-1000

Deaf and Hard of Hearing:

Question about claiming a prize? Start here 

Fill out my online form.

Lottery Offices

How can you claim a prize while staying home? For now, prizes up to $50,000 should be claimed by mail. If you’re lucky enough to have an even bigger win, you’ll need to make an appointment to come to the Oregon Lottery office in Salem. Call 503-540-1000 for assistance.

Salem Main Office

Business Hours:
CLOSED except by appointment

Call us
Call: 503-540-1000
TTY (deaf and hard of hearing): 503-540-1068
Most Asked Questions

500 Airport Road SE
Salem OR 97301
Get Directions

Mailing Address:
PO Box 12649
Salem OR 97309
Fax: 503-540-1001

Wilsonville Payment Center

Business Hours:
until further notice

9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions


Inclement Weather

Unplanned closures or delays will be announced through FlashAlert or you can call 503-540-1000

Holiday closures

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving — Thurs. & Fri.
  • Christmas Day

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