Sorry We're ClosedOUR OFFICES ARE CLOSED – CLAIM YOUR PRIZE BY MAIL

Claim some prizes where you purchased or played your game. Find all the details on our Claim A Prize page and learn how to make an in-person appointment if you’ve won a prize over $50,000.

Contact Us

Contact Us

While our offices remain closed, we’re still happy to help you. See below for helpful links and answers to common questions. Need more assistance? Send us a message, and we’re happy to help.

Lottery Offices

Salem Main Office

Business Hours:
CLOSED except by appointment.

But how can you claim a prize while staying home? For now, prizes up to $50,000 should be claimed by mail. If you’re lucky enough to have an even bigger win, you’ll need to make an appointment to come to the Oregon Lottery office in Salem. Call 503-540-1000 for assistance.

Oregon Lottery questions or feedback
lottery.webcenter@lottery.oregon.gov
Call: 503-540-1000
TTY (deaf and hard of hearing): 503-540-1068

Location:
500 Airport Road SE
Salem OR 97301
Get Directions

Mailing Address:
PO Box 12649
Salem OR 97309
Fax: 503-540-1001

Wilsonville Payment Center

Business Hours:
CLOSED 
until further notice

Location:
9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions

 

Other

Second Chance Scratch-it Website
For questions or issues with the Second Chance website
info@oregonlotteryloyalty.org
888-311-0029

Closures

Inclement Weather

Unplanned closures or delays will be announced through FlashAlert or you can call 503-540-1000

Holiday closures

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving — Thurs. & Fri.
  • Christmas Day
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Send us a message

Phone: 503-540-1000

Deaf and Hard of Hearing:
503-540-1068

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