Contact Us

Contact Us

See below for helpful links and answers to common questions. Not finding what you need? Keep scrolling down to give us a call or send us a message.


New! Check to see if your mailed or dropped off prize has been processed

Send us a message

Phone: 503-540-1000

Deaf and Hard of Hearing:

Question about claiming a prize? Start here 

Fill out my online form.

Lottery Offices

If you’re lucky enough to have an even bigger win, you’ll need to make an appointment to come to the Oregon Lottery office in Salem. Call 503-540-1000 for assistance.

Salem Main Office

Business Hours:
Lottery Office in Salem to Reopen for Prize Claims on June 24, M-F, 8AM-4PM
Appointments are recommended to avoid long wait times.
(Wilsonville office remains closed at this time.)

Call us
Call: 503-540-1000
TTY (deaf and hard of hearing): 503-540-1068
Most Asked Questions

500 Airport Road SE
Salem OR 97301
Get Directions

Mailing Address:
PO Box 12649
Salem OR 97309
Fax: 503-540-1001

Wilsonville Payment Center

Business Hours:
until further notice. See prize claim options.

9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions


Inclement Weather

Unplanned closures or delays will be announced through FlashAlert or you can call 503-540-1000

Holiday closures

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving — Thurs. & Fri.
  • Christmas Day

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