Contact Us

Contact Us

See below for helpful links and answers to common questions. Not finding what you need? Keep scrolling down to give us a call or send us a message.

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New! Check to see if your mailed or dropped off prize has been processed

Prize Status

FAQs

Get answers to common questions

Help and FAQs
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Claim a Prize

There are several ways to claim your prize including making an appointment to visit the Prize Payment Center in Salem.

How to Claim a Prize

Send us a message

Phone: 503-540-1000

Deaf and Hard of Hearing:
503-540-1068

Question about claiming a prize? Start here 

Fill out my online form.

Lottery Offices

If you’re lucky enough to have an even bigger win, you’ll need to make an appointment to come to the Oregon Lottery office in Salem. Call 503-540-1000 for assistance.

Salem Main Office

Business Hours:
Lottery Office in Salem to Reopen for Prize Claims on June 24, M-F, 8AM-4PM
Appointments are recommended to avoid long wait times.
(Wilsonville office remains closed at this time.)

Call us
Call: 503-540-1000
TTY (deaf and hard of hearing): 503-540-1068
Most Asked Questions

Location:
500 Airport Road SE
Salem OR 97301
Get Directions

Mailing Address:
PO Box 12649
Salem OR 97309
Fax: 503-540-1001

Wilsonville Payment Center

Business Hours:
CLOSED until further notice. See prize claim options.

Location:
9760 SW Wilsonville Road Suite #130
Wilsonville OR 97070
Get Directions

Closures

Inclement Weather

Unplanned closures or delays will be announced through FlashAlert or you can call 503-540-1000

Holiday closures

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day
  • Thanksgiving — Thurs. & Fri.
  • Christmas Day

Where to Play

Find where to buy and play Oregon Lottery games near you
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Public Records Request

Submit a form for a public record
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Retailers

Questions about reopening? Find info and resources here

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FEATURED STORIES

Playground Equipment

State Parks

Funding for Local Parks

Local parks get funding too — maybe even in your neighborhood!

Two young children at Minidoka

State Parks

Remembering Minidoka

Lottery dollars help fund an exhibit at the Japanese American Museum of Oregon.

Frenchglen Hotel exterior

State Parks

Frenchglen Hotel

Lottery funds help modernize a State Heritage Site.

Kids biking on the Banks-Vernonia State Trail

State Parks

Banks-Vernonia State Trail

Oregon’s very first rails-to-trails success story.

Veteran Services

Increased Services for Deschutes County Veterans

In 2019 the Deschutes County Veterans Services Office received over $164,000 in Lottery funding to increase office hours and advertising to get more veterans to use their services. One in fourteen Oregonians is a veteran and we care about each other, especially those who protect us at home and aboard. Voters directed 1.5% of all Oregon Lottery funds to help veterans with essential services in 2016.

Male and female veterans in red vests with pins

Veteran Services

Brookings Veterans Services Increased with Additional Oregon Lottery Revenue

The Curry County Veterans Services Office received over $88,000 in Lottery funding to increase office hours and advertising to get more veterans to use their services. One in fourteen Oregonians is a veteran and we care about each other, especially those who protect us at home and aboard. Voters directed 1.5% of all Oregon Lottery funds to help veterans with essential services in 2016.

When you play, Oregon wins