See below for useful how-to videos, best practice guides and other helpful resources. This page is a work in progress so keep checking back as we add more resources.

Sections on this page:

Reference Guides
How-to Videos

Reference Guides

How-to Videos

Game Touch 20/28 Support

Game Touch Support

Signing On

Signing on and management functions

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Game Touch Support

Playslip Jams

Clearing a playslip jam on a Game Touch 28

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Game Touch 20/28 Support

Clearing Bill Jams

How to access the cashbox and clear bill jams

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Game Touch Support

Loading Scratch-its

How to load and unload Scratch-it tickets on the Game Touch terminals

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Game Touch Support

Help Screen

How to access the help screen on the Game Touch machines

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Game Touch 20/28 Support

Shopping Cart

How to use the shopping cart feature to make purchases on the Game Touch machines

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Game Touch Support

Loading Paper

How to load paper and clear paper jams in the Game Touch 20 & 28

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Adding the Multiplier to Jackpot Tickets

Game Touch Support

Multiplier Options

How to select additional options such as multipliers or consecutive draws

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Game Touch Support

Cleaning Equipment

Cleaning your Retailer Compact & Game Touch 20/28 equipment

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Retailer Compact Support

Reports

Features commonly used reports on the Retailer Compact terminal

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Retailer Compact Support

Printing Tickets

Printing & validating tickets using the Retailer Compact terminal

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Retailer Compact Support

Equipment Basics

A high-level overview of the basic types of equipment you might have at your location

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Video Lottery Terminal Support

VLT Support

Validating Tickets

Validating tickets (cash slips) on iLink

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VLT Support

End of Day Reports

How to use your end of day report to determine your daily deposit amount

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VLT Support

Sign on to iLink

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VLT Support

Loading Paper

Loading Paper on VLTs

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VLT Support

VLT Paper Jams

Clearing a paper jam in a VLT

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Back to Retailers homepage

Sections on this page:

Reference Guides

Quick Reference Guides

Detailed Reference Guides

Other Reference Materials

How-to Videos

Game Touch 20/28 Support

Signing On

Playslip Jams

Clearing Bill Jams

Loading Scratch-its

Help Screen

Shopping Cart

Loading Paper

Multiplier Options

Cleaning Equipment

Retailer Compact Support

Reports

Printing Tickets

Equipment Basics

Video Lottery Terminal Support

Validating Tickets

End of Day Reports

Sign on to iLink

Loading Paper

VLT Paper Jams

Responsible Gaming Training