See below for useful how-to videos, best practice guides and other helpful resources. This page is a work in progress so keep checking back as we add more resources.
Sections on this page:
Quick Reference Guides
Current Video Lottery Games by Machine
Retailer Compact Quick Reference Guide
Detailed Reference Guides
Retailer Compact Reference Guide
GT28 Reference Guide – coming soon
Other Reference Materials
Affidavit for Stolen Scratch-its
Cleaning & Disinfecting Your New Lottery Gaming Equipment
Game Touch 20/28 Support
Scroll through to watch several videos on maintaining your new Game Touch machines.
- Adding the Multiplier Option to Jackpot Tickets
- Using the Shopping Cart Feature
- Accessing the Help Screen
- Loading and Unloading Scratch-its
- Loading Paper and Clearing Jams
- Sign-on and Management Functions
- Clearing Bill Jams
- Clearing Playslip Jams
- Cleaning Equipment
Retailer Compact Support
- Equipment Basics
- Accessing & Printing Reports
- Printing & Validating Tickets
Video Lottery Terminal Support
Swipe through for a number of helpful videos on working with Oregon Lottery Video Lottery machines.
- Reopening Best Practices
- Disabling Video Lottery Terminals
- Opening Video Lottery Terminal Doors
- Emptying the Cash Box
- Clearing a Bill Jam
Video Lottery Maintenance
- Signing on to the iLink
- Validating Cash Slips on iLink
- EOD Reports – Daily Deposits
- Loading Paper in Video Lottery Terminals
- Clearing a Paper Jam
Responsible Gaming Training
Pardon our dust! A new Responsible Gaming training is coming June 2021.