Retailer Training Certificate

Welcome to Responsible Gaming and You training for Oregon Lottery retailers. Before we begin, please gauge your knowledge by answering the questions below.  You will then watch a short video followed by a quiz before receiving a certificate of completion.

You will be asked to supply your name, email and retailer number (retailer number lookup). This training module should take you no more than 15 minutes.

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Promoting responsible gaming is good customer service

I know how to share information about game odds & payouts with customers

Promoting responsible gaming behavior means diagnosing players as problems gamblers

The chance of winning a big prize increases the longer someone plays

Promoting responsible gaming is a shared responsibility between Lottery retailers and the Oregon Lottery

Player self-management tools, like quizzes and limit setting options, can be found on the Lottery mobile app

Treatment options for anyone affected by a gambling issue are not free